17 March 2020
Continuity Planning during the COVID-19 Crisis
For all education managers at a time of uncertainty,
Studentnet is receiving requests to urgently integrate remote learning
services into existing configurations. Please feel assured we are
acutely aware of the importance of continuity of our services,
especially during this crisis period.
Please find below information regarding our services that can be
incorporated into school business management continuity plans.
- Continuity of Staffing
All Studentnet staff members are set up to work seamlessly from
home for long or short periods. They have phone and online access
to all facilities, with procedures already tested over many years.
Attendance at the Studentnet office makes no difference to our
service delivery. All staff members are local full time Australian
employees. They are university trained graduates and have been
vetted with appropriate police forces.
- Continuity of Business
For over two decades Studentnet has developed solutions for a
clearly defined market: School Education. In Cloudwork, we provide
a proven and commercially well-established product. Our highly
experienced staff are noted for their strong communication skills
and long-term involvement with the education community. Stability
is our strength.
- Continuity of Capacity
Our configuration has vast amounts of redundancy and additional
capacity. We recently implemented a brand-new infrastructure
architecture that allows for fast and easy scale-up, with
monitoring systems to predict ahead of time when we may need to
- Continuity of Infrastructure
Studentnet services operate on our own systems in one of the
largest datacentres in Australia. We keep duplicates of all
hardware, so are not reliant upon external suppliers. This
resilient infrastructure has been in operation, with constant
upgrades, for over twenty years.
We know that you and your team are ensuring your community stays safe
during this crisis.
Call our office on +61 2 9281 1626 and let us know how we can help.
If you have questions at all please call me on my direct mobile number:
+61 2 419 421 105.
Kevin Karp and the Studentnet Team
ABN 90 001 966 892
Suite 1, 89 Jones St, Ultimo NSW 2007, Australia
Information Desk: firstname.lastname@example.org
Tel +61 2 9281 1626 NOC +61 2 9281 3905
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