Cloudwork^® controls

Explore Cloudwork's^® 110+  education apps and services →

What does Cloudwork^® offer you?

Cloudwork^® becomes yours

• It can manage all your communities: students, staff, families, alumni and visitors.
• It helps you monitor and control all aspects of your school's data infrastructure.
• It can be tailored to your school's policies and branded as your own resource.

Cloudwork^® costs you less

• It saves time and money because it's easy to implement and easy to use.
• It can do it all, but you only pay for the management modules you want.
• It is Australian owned and developed, independent of expensive vendor silos.

Cloudwork^® supports you

• It provides genuine, local emergency contacts, email, and one-on-one assistance.
• Our staff write, update, and enhance the software to your specific requirements.
• Our modern infrastructure is powerful, stable, scaleable and constantly monitored.

Cloudwork^®'s core features

Cloudwork^® provides a common set of core technical features for administrators that are integrated into the identity modules SmartID^™, EasyID^™, AuthentID^™ and PlatformID^™.

It also offers facilities for users to manage and customise their own resources, and is fully compliant with multiple global authentication and authorisation information exchange standards.

User maintenance

• Single point of control via detailed Cloudwork Dashboard
• Create, edit, lock, delete user accounts
• Bulk upload user accounts
• Silently inspect user accounts
• Clear sign-on cookies
• Change password or recovery details
• Add multi-factor authentication (MFA)
• Change username, password, login themes (background, logos)
• Parent, alumni and casual user accounts also supported
• Weak and compromised password detection and rejection

Group and Org Unit maintenance

• Create, edit, delete Org Units
• Assign users into Org Units
• Maintain Org Units via sync
• Create, edit, delete, and upload Groups

Administrator roles

• Create, update, delete customisable administrator roles
• Delegate administrator roles to users and groups
• Privileged Identity Management (PIM) with Active Directory

Communication

• About page and What’s New page
• Message templates - create, update, delete
• Templates for welcome emails, credentials
• Broadcast bulk message notifications
• Automated credentials sent to new accounts
• Mark users as having welcome message sent

Reporting

• Create, manage, delete security alerts
• User, Administrator and Provisioning reporting
• Weekly activity summary to admin mailbox
• All services charted and logged in a single facility
• Data provides forensic analysis capabilities
• Cross-service, real-time logging and charting of all activity
• Activity filterable by user, service, event type, date and time
• Fine grain recording for events:
  • authentication, authentication failed, authorisation
  • password reset started, invalid password reset, password reset complete
  • update password recovery details, password change
  • create user, update user, delete user
  • silent inspection

Self-managed facilities for users

• Easy, feature-rich Cloudwork Dashboard
• Convenient service connection Hub
• Update settings (identifiers, logos, background, favicon)
• Manage own recovery details and features
• Set password complexity requirements
• Set message templates for recovering passwords
• On enrollment, set up MFA via SMS or app
• Password reset possible before and after sign-on
• Enable Remember Me
• Change login for emails and username
• Change same-site cookie settings
• Set IP and prefix whitelists
• Parent-friendly friction-free password reset
• Alumni and parents can use external non-AD accounts
• User-friendly usernames for parent accounts

Compliance with international standards

Cloudwork^® apps and services use SAML (Security Assertion Markup Language), the open standard data format for exchanging authentication and authorisation data between parties. School systems are accessed and updated via the following standard mechanisms:

• SIF (Systems Interoperability Framework)
• LISS (Lightweight Interoperability Standard for Schools)
• XML-RPC (XML Remote Procedure Call)
• Ed-Fi Alliance
• LDAP (Lightweight Directory Access Protocol)
• CVS (Comma separated variable files)

Cloudwork supports all popular directory systems including Active Directory, and is compatible with widely-used school management systems such as Synergetic, iWise, iGloo, and Edumate.