30 January 2015
Studentnet wants to thank all of our client schools that have worked with us to
complete the migration to Version 2 of Cloudwork. The 2014-15 Christmas-New
Year period has been especially busy for the Studentnet team in that not only
did we have a record number of new school account implementations but we also
had to migrate all of our existing schools onto Version 2. We'd like to issue a
very big Thank You for your patience and perseverance in working with us to
achieve this major milestone.
So now it's time to see why it was all worthwhile! Welcome to our first
Cloudburst for 2015 and to an easier future for managing your hundreds of
- V2 Upgrade Migration - Congratulations! Just about all of you have
completed the migration to Version 2
- V2 Dashboard - Our new Dashboard delivers to you more information and
greater control of your accounts
- Emergency Contacts for Studentnet out of hours - Something not working?
Ring our NOC on (02) 9281 3905 24x7!
- Convert your departing year 12s to alumni accounts - Reminder convert your
accounts now - alumni accounts are free!
V2 Migration - we're (mostly) done
One by one we've migrated just about all of our school clients from version 1
to our new version 2. This has been a huge labour of love that started in early
December, 2014 and is finishing up now in the last week of January, 2015.
Version 2 is a total re-write in Python of the PHP based V1 written in 2007.
The move from PHP to Python was prompted by a series of performance bottlenecks
that had developed over the 7years of great service V1 delivered. In addition,
V2 dramatically improves the underlying data structures used to maintain your
identity data. With V2 we aim to:
- Improve visibility of configuration and identity data and meta-data
Increase automation, meaning less manual intervention for you and for Studentnet staff
- Give you greater control of your identities and installations
- Expand your range of reports based on our improved logging
In a few weeks' time, we'll contact you each again to remove the old v1 servers
from your firewall rules.
Cloudwork V2 Dashboard
The V2 Dashboard is your point of control for your identity management
services. It is our mechanism to deliver to you greater control and more
information about your school's accounts and how they are being used.
As part of the V2 migration each school received a bespoke migration document
that included the URL for you to gain access to the Dashboard. The URL should
take the form of: https://schoolname.cloudworkengine.net
This initial version of the Dashboard provides you with fundamental identity
management information such as number of accounts, number and structure of
groups, Google domains, and organisational units.
As an example of increased control in your hands delivered by the V2 Dashboard
look at how easy it is to now convert your departing students to be alumni
accounts (see below).
To learn more about our exciting new V2 Dashboard, you can find the Cloudwork
Dashboard User Manual here: http://studentnet.net/info/Cloudwork_User_Manual.pdf
To have a play with the dashboard in our demonstration facility visit here:
using the credentials:
Emergency Contact for Studentnet - out of hours
The easy thing to remember is that if you experience any outage of Studentnet
services out of hours simply ring our NOC on (02) 9281 3905
However, we'd like you to bear in mind some points:
- Studentnet WANTS to know immediately of any disruption to your service. We
maintain a high degree of sophisticated monitoring of our services but even
with that in place it is no substitute for your actual frontline experience. If
there is an outage, don't hesitate to contact us.
- The NOC contact number is reserved for emergency outages of an operational
- The NOC contact number should not be used for assistance in configuring
services or making product feature enquiries. It is NOT a help facility.
- If the NOC emergency facility is used for any purpose other than an
emergency operational outage, an out of hours configuration charge of
$250exGST/hr, minimum of 1 hour flag fall will apply.
- No charge is applied for the reporting of genuine operational outages of an
emergency nature to the NOC contact number.
Convert your departing year 12s to alumni accounts
As we all prepare for the forthcoming 2015 academic year please remember to
prepare your list of departing year 12 students so that their accounts can be
converted from active student accounts to alumni accounts. Remember alumni
accounts are provided free of charge. Just like parent accounts, they are not
chargeable. Converting your accounts help keep your costs down and is easy to
achieve with the V2 Dashboard.
To convert your departing students into alumni accounts using the V2 Dashboard
you can either:
- Set up a container in AD to hold all of your alumni and move the departing
student accounts into that container. Use your V2 Dashboard sync profile
controls in Cloudwork to ensure that the alumni container is marked with a User
Setting Role of "Alum".
Or - if your departing students are in a year group container in AD, simply use
the V2 Dashboard to upgrade the User Settings Role field of that container's
Sync Profile to now be "Alum".
Let us know if you have any questions on using either of these techniques and
we'll be happy to assist.
Thanks for your attention - we're looking forward to welcoming all of our new
schools and to delivering more power and control over your accounts to our
existing school clients in 2015.
Looking forward to delivering to more to come in 2015!
The Studentnet Team
ABN 90 001 966 892
Suite 1, 89 Jones St, Ultimo NSW 2007, Australia
Tel +61 2 9281 1626
NOC +61 2 9281 3905
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