Studentnet News

20 December 2013

Cloudwork Feature: Auto-Provisioning of user accounts in AD from your School Management System

As announced in our last newsletter, Studentnet is building a new feature to auto-provision user accounts in AD from your user data. We'd like to invite you to attend our webinar at 10am on Thursday 16 January, 2014. We need your help to build an even better Cloudwork for 2014 so please mark the time in your diaries now. Further webinar details will be sent out early in January.

Support over 2013-14 Christmas/New Year period

The Studentnet Support team would like to wish you all a fabulous Christmas and a happy and safe New Year! We also just wanted to let you know that all of our normal 24x7 monitoring systems and emergency response arrangements will be in place and operational over the entire holiday period.

An embargo will apply on all changes or implementation of new feature requests between 10am December 23, 2013 and 10am January 6, 2014. Between mid December and mid January key vendors do not allow any planned changes and this restricts our ability to complete new orders and change services. If you have plans during this period please contact us now for further details about how you may be affected, and please submit orders early to avoid order delays.

Between the 23rd of December and the 6th of January, Studentnet will have skeleton NOC staff available. Non-urgent issues are best communicated via either:
- submitting a request form via our web page (, or
- sending an email to

Of course our normal emergency support and operation services still apply. For urgent issues, the contact number for the NOC is (02) 9281 3905.

Once again please have a safe and joyous festive season.
Christmas Greetings From Studentnet

Best Regards
The Studentnet Team

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